Shipping & DDP Logistics Policy

1. Logistics Overview & Freight Structure

At One Source Distribution (OSD), we specialize in delivering high-volume, enterprise-grade hospitality linens and wholesale products directly to corporate owners and distributors. To ensure absolute operational transparency and maintain aggressive wholesale profit margins for our clients, all bulk shipments are processed strictly under FOB (Free on Board) Origin / Warehouse logistical terms.

This means that the legal ownership and responsibility of the cargo transfer to the buyer once the freight leaves our primary distribution hubs. Final freight calculations are computed dynamically during the checkout sequence, pulling real-time routing data from our logistical network based on exact order dimensions, aggregate weight, and final destination parameters.

2. Direct-Factory Turkey Pipelines & DDP Infrastructure

To maintain elite product quality and eliminate standard market intermediary inflation, OSD utilizes exclusive, direct-factory supply pipelines originating from our high-end manufacturing facilities in Turkey. International transit of this nature involves complex custom protocols and import tariff structures.

To streamline this bottleneck for our US distribution network, our ocean and air freight channels are optimized via comprehensive DDP (Delivered Duty Paid) logistics frameworks. Under this structure, OSD handles the extreme lifting of international port-to-port freight, handling customs documentation, clearing foreign tariffs, and absorbing structural import taxes before the inventory is checked into our localized warehousing. This ensures your supply chain remains unaffected by sudden global customs or regulatory adjustments.

3. Financial Fulfillment & Preserving Liquidity

As a cashflow-first wholesale operation focused on maximum capital efficiency, we require all financial liabilities to be completely resolved before any cargo enters the active dispatch phase. Orders will officially queue for physical picking, sorting, palletization, and carrier loading only after your designated corporate invoice balance and corresponding dynamic freight overheads have been cleared in full. We accept 100% upfront payments via secure ACH, Wire Transfers, or authorized Credit Cards to preserve operational liquidity and guarantee seamless factory-to-warehouse delivery speeds.

4. Transit Monitoring & Commercial Receipt Tracking

Once your shipment has cleared global logistics and localized warehouse processing, your designated primary corporate contact will receive automated tracking documentation containing commercial Bills of Lading (BOL) or standard freight tracking credentials.

We strongly advise receiving teams to cross-reference the physical freight tags with the digital manifest upon arrival. Any structural transit damages, box count discrepancies, or manufacturing anomalies must be documented immediately with photographic evidence and filed with our administration within our strict 48-Hour Return Policy window to qualify for direct identical product replacement.